Kamis, 08 Mei 2014

The Road to Success

The world's greatest icons have experienced more failures than most people. Success and failure are often seen as black and white. If being successful is seen as good, then failing is seen as bad. We become so focused on trying not to fail, so we avoid taking any risks. We hold ourselves back from living life to the fullest, from learning about life and like it or not, from exposure to opportunities for success.


It's easy to get disappointed when pursuing your dreams. Just keep going after your dreams because no matter how many times you fail, you will be advancing beyond the others who are simply doing nothing.

Our Story – We started our auto repair shop in Denver because Norm had "failed" at finding a good job as a mechanic with an honest auto repair shop. His last job before starting his own company was at a Honda specialty shop in Golden, CO. Norm questioned the owner of the shop after being asked to perform repairs on a car that were not needed. He was fired on the spot. The owner threatened Norm with a lawsuit if he talked to a single customer before he walked out the door. This was the first time he had ever been fired for his entire professional career. It was also the last time he would work for someone else in the automotive industry. Norm came home, talked to his wife, Heidi, and they decided to change their future. He turned his failure into the success of owning his own auto repair shop with only $100, a desire to treat his auto repair customers the best and a family that stood behind him. The rest is history on how we became Denver's Top Rated Auto Repair Shop for Quality and Honesty! Our recipe for success is simple - Treat others how you would like to be treated!

Famous people who were successful through failure

Johnny Depp – He was first a telephone marketer who sold ballpoint pens, BUT he never made a single sale. His friend Nicolas Cage encouraged Depp to try acting.

Michael Jordan – He was cut from his high school basketball team. This is what Michael had to say about his failures - “I have missed more than 9,000 shots in my career. I have lost almost 300 games. On 26 occasions I have been entrusted to take the game winning shot, and I missed. I have failed over and over and over again in my life. And that is why I succeed.” 

JK Rowling – Before her success with Harry Potter books, she was a divorced mother on welfare who wrote a novel in her free time all while going to school. This is what Rowling had to say about failure in her life - “Rock bottom became a solid foundation on which I rebuilt my life.”

The Beatles – Decca Records, a popular British record label said about The Beatles - “We don’t like their sound, and guitar music is on the way out.” This was based on the notion that they believed four-piece guitar groups were finished. 

Thomas Edison – He wrote this quote during his many attempts to create the light-bulb - “I have not failed. I’ve just found 10,000 ways that won’t work.” 


Babe Ruth – Held the record for being struck out 1,330 times in addition to setting the record for home runs. Babe said -“Every strike brings me closer to the next home run.” 

Steve Jobs – Fired from the very company he created. “Sometimes life hits you in the head with a brick. Don’t lose faith. I’m convinced that the only thing that kept me going was that I loved what I did.”

You – Do you know someone whose failures didn’t stop them, no matter what happened? Share your story (or theirs) by commenting below.


Remember these quotes while you concentrate on your dreams.

"Never regret. If it's good, it's wonderful. If it's bad, it's experience." 
~ Victoria Holt

"Courage is being scared to death, but saddling up anyway."
~ John Wayne

"Whether you think you can or think you can't...you're right." 
~ Henry Ford

“Only those who dare to fail greatly can ever achieve greatly.” 
~ R. F. Kennedy


Here's to your success in life!

Selasa, 06 Mei 2014

HOW DO I KNOW WHEN MY ALTERNATOR OR BATTERY GOES BAD?



The Alternator

Here are some symptoms to look for that are grouped together. Of course there is a warning light that will be displayed once an alternator goes out; however, be in touch with your senses to find the problem before they get worse:

OLD               NEW



  • Use Your Eyes: Usually when our customers complain of an alternator issue it just takes a quick look to find a belt missing, hanging off the engine block or so loose it's flapping around the engine compartment. A quick visual check of the belt for cracking, excessive wear marks and other visual related problems can give you some idea of what may be the problem. Also, the drive belt must have the proper tension to run the alternator correctly; too much tension is just as bad as not enough. A quick check of the belt tension is usually enough to determine if a problem exists.

  • Use Your Ears: We also see our customers complain about hearing a "growling" or "whining" noise before an alternator gives out. The alternator is driven by either an accessory belt or a serpentine belt in conjunction with the crankshaft pulley. The alternator pulley typically spins about two or three times faster than the crankshaft pulley to produce the power necessary at lower engine speeds, such as at idle. If the pulley is not in correct alignment with the belt, if it's canted on the shaft or if the bearings and bushing are worn out, the growling or whining noise will let you know there's a problem.

  • Use Your Nose: The smell of burning rubber or hot alternator wires will often accompany alternator failure. A pulley that isn't in alignment or not turning freely will cause more friction on the belt, which creates heat and then the smell of burning rubber. The hot alternator wire scent can be caused by an overheated alternator, so keep your nose in tune with your vehicle.

The Battery 

While not technically an alternator problem, a car that won't start is a definitive notice from your car that there's a problem in the starting system. When the key is turned, you'll hear a tell-tale clicking of relays ticking over but nothing else happens. After a time, even that noise stops. The immediate problem is usually a dead battery; but the question a driver should ask is, "Why is it dead?"

 


When an alternator begins to fail, or fails outright, the car's battery begins to take up the slack rather than acting as a capacitor for the system by receiving a constant infusion of electrical power from the alternator. However, even the best car battery will run down eventually leaving a driver stranded in the driveway or worse, on the side of the road. Car batteries are not designed for long-term power use. They're average life is between 5-7 years and they are designed to provide the vehicle with enough electrical oomph to start by juicing the starter motor with a surge of power and getting the whole works spinning.
Diagnosing a dead battery versus a dead alternator is relatively easy. Simply jump-start the car and then remove the cables as quickly as possible. Then wait. If the alternator is failing to charge the system, the car will soon die again and the problem has been pinpointed. If the car runs and continues to run, then it's likely the problem is with the battery. Caution should be used, however, as a dying battery can only receive a charge for so long and may go completely dead at a later point despite the best efforts of the alternator. 
We can test your battery at Rick's Complete Automotive (707)887-2281 and see if your charging system is up to par.

127 Customer Testimonials & Counting!



"Great place! I had an old car that started acting weird after the Colorado flood. When I took my car in, Heidi and Norm were awesome...Thanks for the wonderful experience, and I will be back for all of my car care needs. You're Awesome!" ~ Mary Liekhus

"...They were keen in locating the problem and gave us a good price for fixing it. This is a family owned business and you can certainly notice that because they care about how they perform their work and how they treat their clients. I will definitely recommend them!"~ Carlos Díaz

We are grateful to each of our awesome customers all across the Denver, Colorado metro area from Denver to Ft. Collins to Vail to Colorado Springs and Wyoming. Thank you for your continued support of our family auto repair shop in Denver! It's good friends and customers like you that help make our work enjoyable! We appreciate your automotive business!

Call us today for help with your car care needs - 
303-297-2886.

Kamis, 01 Mei 2014

Honest-1 Auto Care on KLAY-AM

Honest-1 Auto Care on KLAY-AM

Honest-1 Auto Care was recently featured on KLAY-AM with Ty Ray and Honest-1 Auto Care Owner, Mike Baker in Tacoma, Washington. 

Ty Ray opens the segment elaborating on the 50th anniversary of the Mustang and transitions into National Car Care Month. He introduces Mike Baker to offer tips about preparing your car from the winter season for the long spring trips ahead. Mike offers ways to check different fluids, tire pressure and how if certain problems are taken care of, how this could damage your car.   Ty Ray mentions that these tips from Honest-1 can save listeners thousands of dollars and applauds Honest-1 Auto Care for transitioning with the weather from coast to coast. Around 7 mins and 30 seconds Ty Ray asks Mike about Honest-1 Auto Care, Mike mentions how the Bakers brought Honest-1 to Washington state and there is an Honest-1 coming to the Vancouver area in the next few months. Mike then goes into detail how the cleanliness and inviting atmosphere is what inspired Debbie and Mike to go into business with Honest-1. He also mentions how wanted a place where they trusted their 3 daughters to go to.  The final tip Mike gave was to make sure any damaged belts in your car should be taken care of immediately.

Way to go Mike Baker and the rest of the Honest-1 Auto Care team!


Sabtu, 19 April 2014

Restoration of Rolls Royce brakes - 1960s and newer



What's the difference between restoring brakes and front end parts, and repairing them? In a repair, we fix what's broken.  If a caliper leaks, we reseal it.  If it doesn't leak, we clean the body and hardware, and fit new pads.

If we need rotors, we fit them.  Otherwise the rotors stay in place.  That's a workmanlike repair.  Some do a bit more, others a bit less.  Either way, it's clearly repair.  A more extensive repair is generally called an overhaul.

In a restoration, we rebuild everything, no matter how it looks.  Every caliper seal gets changed. Every brake hose gets changed. The rotors are renewed, and the bearings are replaced. The spindle is inspected, and the ball joints behind it are serviced if needed.  At some point we consider how far the restoration reaches.  Do we do the whole front end? Or do we stop at the hubs?

In a restoration, high stress parts may be sent out for crack testing, and coatings many be reapplied.  Wear may be filled in by welding and hardening.  The scope of work is much broader in a restoration while repair of a car tends to be limited to what can be seen.

There is also the question of cosmetics.  We always want the brakes to work like new after service. Do we want them to look like new as well?  In some cases we're asked to make them look better than new.  We can do that too.

Here are some brakes that work like new, but don't look too appealing:


Contrast that with these brakes from a 1993 Bentley, which look better than new.  In this case the formerly unfinished cad plate calipers (dabbed with green paint to signify mineral oil) have been finished in high temp high gloss ceramic, which should hold this wet look through seasons of use.


This next photo shows an older front end, from a 1972 Rolls Royce.  In this job we retained the original "bare metal" look on the calipers but preserved it with clear ceramic.  We refinished the steel pipes in the original chromate, and fitted new hoses.

You'll also see newly replaced hardware (silver cad) and beautiful hard high gloss black powder on the spindle and suspension arms.  The ball joints are new as well.



You can't refinish a brake caliper without taking it completely to pieces.  But you can't rebuild a caliper without taking it to pieces either, so the labor to that point is the same.  Here's the refinished caliper body being assembled with new pistons and seals


Sometimes the calipers need machine work.  When they are apart you can see pitting and wear.  In most cases the 1970s calipers clean up, but there are some that are so rusty we install sleeves to give a smooth sealing surface.  It's common to replace bleeders and hardware, and pistons may be upgraded to stainless, especially if we have to make them.  That's happening more and more, as the quality of repair parts for old cars continues to drop.

This is the finished caliper:


And here it is in place on the spindle:


The red grease is modern synthetic stuff - a step up in performance from what the car had originally, and invisible once the dust cap is in place.  Many of these fasteners will be tagged with yellow paint - just as the factory did - once they have their final torque set.



All too often, when people talk about restoring a car, their thoughts do not reach beneath the hood, or below the car.  Yet that is where all the important stuff lives.  The engine that moves you. The brakes that bring you to a stop.  The suspension that carries you over bumps and around corners.

A restoration isn't a restoration unless those things are accounted for too.  That's how I see it and the auction markets are beginning to come around to that view as well.  1960s cars that are truly restored - inside and out - are beginning to bring real premiums over their more superficially fixed-up brothers.  It's just a matter of time before this extends to newer vehicles as well.

A few months ago Hemming's reported a stunningly restored Jaguar XKE fetched $467,000 at auction.  We wish every job we do could be to that standard.

As the cars of the 1970s and 1980s get older we have to start thinking about more than just basic repair.  At some point, you either let the thing go, or make the decision to bring it back.  For those of us in our 50s and 60s today, a restoration like this - carefully preserved - should last the rest of our driving lives.

It's beautiful and functional. For me, the best parts of these jobs are the details no one can see.  We see so many shoddy superficial "restorations" that we take pride in doing work like this, whether others notice or not.

In these next images you see us putting new bearings and races into a hub that's been cleaned and finished in semi-gloss ceramic. Then a new rotor is fitted up.  Only Rolls Royce would do this with a dozen fine thread bolts! The ball joints are fitted into the spindle, and because it's a Rolls, they are set up by hand with .004 spacer washers.

There's no magic to this work.  Anyone with good mechanical skills should be able to do it.  Why then is it so rare? I think it's rare because it's time consuming, and requires many different resources.  There's one guy for the basic mechanics. Another for the cleaning.  One for the painting and another for the plating.  Bringing it all together - even for a little assembly like this - can be a challenge.

Yet a single focused guy could do it all, given the determination, some basic tools, and the time.  Or he could hire us.






No one will ever see this work, but we know where it is, and what. And we do it for owners who know it too.  We are very fortunate, to have built a reputation that allows us to create pieces of drivable automotive art for clients who will use that art, and love it.  I used to read about patrons of the arts in the middle ages, and how they supported the sculptors who made so many of the great works we admire today. Now I understand their place in the great scheme of things.  Artists can't create their greatest work alone.  It's all made for someone. Nothing is done in a vacuum.

When we do work like this we cease to be repairmen. We become artists.  Somewhere in the process above we moved from fixing to creating, and that is where I like most to be.  It's why I write books, and why I do this.  It's why we have a school at our car shop, to teach this trade to young people like us.

I would not presume to call myself the equal of those great artists, but we too are supported by patrons of the automotive arts in the creation of works like this.  It's a really cool thing, and what I love best about working at Robison Service.


Stop by and see us.  We can build one for you.  We've been doing it now for 25 years.

If you found this useful, please leave a comment, and check out some of our other RR/B service advice:


Thoughts on buying a used Rolls Royce or Bentley - applies to Silver Cloud and newer series cars

More thoughts on Spur - Spirit - Turbo era car buying

Thoughts on restoration - applies to all cars

Evolution of the RR/B models - Silver Shadow through Arnage/Seraph - original article from the Robison Service website

Inspecting a Rolls Royce or Bentley - Applies to Corniche, Continental, Azure, Turbo R, Mulsanne, Eight, Turbo R, Silver Spur, Silver Dawn, Silver Spirit

More Things to Look For in a 1981-2000 Rolls Royce or Bentley - this is the original article from the Robison Service website

The last Crewe built Rolls Royce convertibles - applies to 2000-2002 final Series Corniche

Repairing convertible top hydraulics - Applies to 1996-2004 Rolls Royce and Bentley Corniche and Azure cars

Head gasket failures in Bentley Turbo cars - applies to Turbo R, Continental R and T, Azure, Arnage

Checking engines after head gasket failure - Applies to all cars

Checking and inspecting Rolls Royce hydraulic systems - all cars after Silver Cloud and print to Silver Seraph. Applies to all Shadow/Spur era vehicles

Case Study - brake failure in a Shadow - Silver Shadow era cars with RR363

Rear suspension gas springs - Applies to all 1981 - 1999 cars prior to Silver Seraph

Changing batteries in seat and ECUs, Applies to 1980s-1990s Silver Spirit / Silver Spur / Mulsanne /Eight / Turbo R

Changing alarm ECU batteries,  Applies to 1980s-1990s Silver Spirit / Silver Spur / Mulsanne /Eight / Turbo R

Servicing Shadow and Spur series brakes - applies to 1966 - 1999 cars after Silver Cloud and prior to Silver Seraph

Alcon racing brakes for Continental and Azure - Applies to all 1990s cars but most particularly to the final series Azure, which had these brakes fitted at the factory - a unique variant

Fixing Power Steering Leaks - applies to 90s cars with the reservoir above the alternator

Questions and answers on collector car storage - Applies to all cars

Evaluating paint - Applies to all cars



John Elder Robison is the general manager of J E Robison Service Company, independent Rolls Royce and Land Rover restoration and repair specialists in Springfield, Massachusetts.  John is a longtime technical consultant to the Land Rover, Mercedes, BMW, Porsche and Rolls Royce Owner's Clubs, and he’s owned and restored many of these fine vehicles.  Find him online at www.robisonservice.com or in the real world at 413-785-1665


Rabu, 09 April 2014

Honest-1 Auto Care on WFMY News Channel 2

Honest-1 Auto Care on WFMY News Channel 2

Honest-1 Auto Care Greensboro Owner Erik Rhyne was recently featured in a segment on WFMY News Channel 2. Being that April is National Car Care month the segment beings with Eric giving simple preventative tips such as replacing your tires, what Honest-1 charges and the fluids you should change/maintain in your vehicle. The segment then transitions for a preparing your car for summer trips, Erik mentions what one should check such as, brakes or preforming a battery test. Erik also advised viewers to go to a shop that they trust and will not feel cheated after this the anchor made a the comment, “A note to self, go to Honest-1.”



Or you can view the segment here.

Buying a Vehicle on Craigslist

Are you thinking of buying your next vehicle on craigslist? 


Make sure to to be very careful when looking at vehicles and follow these useful safety tips.
  1. Take a friend or family member with you to look at the vehicle.
  2. Take a phone.
  3. Know the value of the vehicle before you go look at it to make the best offer. You can get the official blue book value of a vehicle based on the vehicle's condition. 
  4. Ask to see all of the paperwork the owner has for the vehicle - title, registration, insurance, and of course, service and repair records.
  5. Don't trust Carfax, Auto Check or similar vehicle history sites for a complete history of the vehicle. If information is not reported for a vehicle, it will never be listed on these sites. 
  6. Take it for a test drive. 
  7. Let Mastermind Enterprises Auto Repair Shop inspect if before you buy it just in case you missed anything. 
Happy Vehicle Shopping!