The Pridemore Boys have done it again! Another happy customer in Parker CO!

Pride Auto Care,

I wanted to write to let you know about the great service I received this week at your Parker location. I brought my 2005 Chevy Tahoe in because the dreaded “Service 4WD” light came on and it was acting up. I was told by Darrel Pridemore that he could fix the problem at a lower cost by replacing a part inside the “Encoder Motor”. He told me that usually the dealership will replace the entire motor but it is much more expensive to do that. I was initially very happy to hear that it could be fixed a cheaper way. As we all know, when something breaks on your car the first thing you do is worry about “How much is this going to cost me?” Anyways, I had the repairs done and picked up my car no problem.

The very next day the dreaded “Service 4WD” light came back on and my Tahoe began to malfunction again. I took it back to Pride Auto and was told that they would check it out again. As I waited for the call from “Tony” the Service Manager I couldn’t help but worry that I was about to be told that I was going to have to replace the entire “Encoder Motor” and I knew that this was a more expensive fix. When I got the call from “Tony” I could not believe what he told me. “Tony” told me that I did indeed need to replace the entire encoder motor, but what he said next surprised me the most. He told me that it should have been fixed this way the first time and that since they did not fix it right the first time there would be no additional charge to me. Pride Auto Care would fix the problem (replacing the encoder motor) and I would be on my way with NO ADDITIONAL CHARGE. 

I have to tell you that I have never had this experience at a car repair shop before. I was very impressed that when a mistake was made they not only admitted they made a mistake, but they made it right at no cost to me.

Thank you for helping me find my “Neighborhood Mechanic”. I will recommend Pride Auto Care to everyone I know.

Jason B - Parker CO Store

"Note from Al - the BIG bro. - These letters make me proud of my brothers and our amazing service managers and glad we do what we do for a living.

Pride Auto Care to do a fundraiser for Rachel's Challenge

For the month of October 2010, all three locations of Pride Auto Care will be donating $3.00 from each premium oil change to Rachel's Challenge.

Rachel's Challenge is a non-profit organization dedicated to reducing bullying, school violence and teen suicides by sharing the story of Rachel Scott, the first person killed in the 1999 Columbine High School shootings. 
Rachel deliberately reached out with kindness and compassion to those who were new at school, picked on by others, or just didn't have any friends.  Rachel's Challenge has become the largest assembly program in the US and was in over 1,300 schools and in front of about 1.5 million kids with Rachel's message that every student can make a difference in their schools and communities by treating each other with respect and kindness.



Help us make a difference in children's lives across the United States by coming in for an oil change anytime in the month of October 2010.
 
Visit Rachel's Challenge website for more information.

Best of the Best for Car Repair in Douglas County CO

The Colorado Community Newspapers readers have chosen their favorite Auto Repair Mechanics and we are proud to announce that we've won the Best of the Best Award again for 2010.

Many thanks to our loyal and happy customers who took the time to vote for us again. We appreciate you!

Please make sure and take advantage of one of our money saving coupons the next time you visit us in Parker, Centennial, Littleton, Highlands Ranch, DTC and Greenwood Village.