Sabtu, 24 Mei 2014

The meaning of bespoke in today's auto world



Here are three generations of Crewe-built motorcars, yesterday at Robison Service. The blue car is a soon-to-be-on-sale 2015 Flying Spur, courtesy of Bentley USA. The black car beside it is one of the last long wheelbase Turbo R - Bentley's most iconic modern car. The grey car in the background is a Seraph - the BMW designed Rolls Royce that bridged the gap between the others.

All three are what's called bespoke editions. The blue car is a Bentley factory custom. The black 1996 car is a bespoke restoration from our shop. The grey car was the first coach built Seraph, commissioned by us for a local client in 1998, and customized by Mulliner Park Ward.

Bespoke is the process of taking a stock vehicle, and making it something special - beyond what one can do with an option and color list.  


Impressive as the 2015 car was, it lacks the majesty of the older designs from Crewe.  It's surely a fine upgrade from an S-Class Mercedes or an Audi A8, but it's not a replacement for the Corniche S, below, which will always stand apart.



We spent quite a bit of time talking about the meaning of bespoke, and what it means in today's world.  We see bespoke as a Savile Row suit maker.  You can buy a fine pre made suit in a store, or you can have an artisan tailor create what you imagine.  Pinstripes not quite right? - no problem.  There may be ten styles of pinstripes on the suit rack, but there are a thousand fabrics in the mill, and if that's not enough, a custom pattern may be woven.  Wide lapel? Narrow? Three buttons? No problem.

We do the same to make our restoration and custom work one of a kind.  We assume a level of quality that's superior to the original product, and employ bespoke materials that are not available anywhere "off the rack."  

We can do straight "by the book" restoration, of course, but works of automotive art are my preference.

This creative philosophy is somewhat at odds with those who believe a factory build sheet is the one and only definition of how a car should be restored.  At Robison Service, we instead ask, "What was possible for the coach builders in the year this car was made?"  From that jumping off point we create something truly one of a kind in keeping with the era.

Might the car have cabinets in the doors?  Would today's owner want a modern stereo, run by remote control, hidden in back?  How about other convenience features we take for granted today, like pushbutton locking?  Are those systems compatible with the technology of the car?  In some cases we will fit (invisibly) things that were not available in the day to make the car more usable in the modern world without detracting from its vintage look.

Then we have the "look" itself which is founded in paints, trim, fabric, and of course, wood veneers. In a bespoke job we might employ different woods, or unique shapes or inlay patterns.  Wood paneling in older cars was cut and shaped in the wood shop, and work to a client's drawing was not unheard of. That means modern craftsmen can cut and shape their own interpretations, and hold those up as equally valid.  That's harder to do on new cars, where the wood veneers are glued to molded plastic and aluminum backs for crash safety, but it's still possible.

We could do a lot with the blue Bentley in the photos.  You would be amazed how wood and leather alone would transform the car.  

There's a similar flexibility with other interior fabrics and trim.  Your headliner may be vinyl today, but who's to say it should not be suede, leather, or wool broadcloth instead?  Any of those materials would have been available to 1960s coach builders.  

Then you have paint and brightwork.  There again you have a lot more flexibility than looking at a simple color chart.  Would you do the car two-tone, or with a stripe down the center (like a racing MINI?)  Would you want the straight color of the 60s or the modern clear coat look?  Do you want metallic or solid?  Would you paint things like the grille and wheels, and if so, how?  

The first owner chose the custom white pearl color on the Corniche S in the photo above. It's a complex multilayer formula from Glasurit, the premier maker of auto paints. Who's to say his choice is the only right choice for that car today?  Rolls Royce only built one car in that color - ever - and I'd have no hesitation making a different choice for an owner today. The only thing I'd ask is to make the change properly.  If you hold to the standard of "better than new" that is seldom a problem.

Here's a bespoke Range Rover, with woodwork from Will Rau.  The wood is just magnificent - it transforms the whole car.  Sometimes a bespoke change is as subtle as this.  The owner of this car loves the Rau woodwork we'd done in his Bentley, and we replicated that for him here:



Contrast that with the stock Supercharged Range Rover interior and it's like we've switched from color to black and white photography:



Here's some more bespoke woodwork, from Will Rau and others, to give a sense of the range of possibility.  But it's only a sense . . . the limits have yet to be found.




How does that play out in a car? Take a look and see . . . 




On a vintage car we have the freedom to do most anything with the mechanicals and electrics.  We can fit a bigger alternator if needed, and do many invisible updates that make the vehicle safer or more usable.  On a newer car (like the blue Bentley) the process of mechanical and electronic customization is tougher, and in some cases restricted by laws and rules, but it can still be done.  There's an opportunity there for factory customs, and I wonder if Bentley will exploit it.


If you liked this story, please leave a comment.  And if you want more . . . here are some of my other RR/B essays


Thoughts on buying a used Rolls Royce or Bentley - applies to Silver Cloud and newer series cars

More thoughts on Spur - Spirit - Turbo era car buying

Thoughts on restoration - applies to all cars

Evolution of the RR/B models - Silver Shadow through Arnage/Seraph - original article from the Robison Service website

Inspecting a Rolls Royce or Bentley - Applies to Corniche, Continental, Azure, Turbo R, Mulsanne, Eight, Turbo R, Silver Spur, Silver Dawn, Silver Spirit

More Things to Look For in a 1981-2000 Rolls Royce or Bentley - this is the original article from the Robison Service website

The last Crewe built Rolls Royce convertibles - applies to 2000-2002 final Series Corniche

Repairing convertible top hydraulics - Applies to 1996-2004 Rolls Royce and Bentley Corniche and Azure cars

Head gasket failures in Bentley Turbo cars - applies to Turbo R, Continental R and T, Azure, Arnage

Checking engines after head gasket failure - Applies to all cars

Checking and inspecting Rolls Royce hydraulic systems - all cars after Silver Cloud and print to Silver Seraph. Applies to all Shadow/Spur era vehicles

Case Study - brake failure in a Shadow - Silver Shadow era cars with RR363

Rear suspension gas springs - Applies to all 1981 - 1999 cars prior to Silver Seraph

Changing batteries in seat and ECUs, Applies to 1980s-1990s Silver Spirit / Silver Spur / Mulsanne /Eight / Turbo R

Changing alarm ECU batteries,  Applies to 1980s-1990s Silver Spirit / Silver Spur / Mulsanne /Eight / Turbo R

Servicing Shadow and Spur series brakes - applies to 1966 - 1999 cars after Silver Cloud and prior to Silver Seraph

Alcon racing brakes for Continental and Azure - Applies to all 1990s cars but most particularly to the final series Azure, which had these brakes fitted at the factory - a unique variant

Fixing Power Steering Leaks - applies to 90s cars with the reservoir above the alternator

Questions and answers on collector car storage - Applies to all cars

Evaluating paint - Applies to all cars

John Elder Robison is the general manager of J E Robison Service, independent restoration and service for Bentley, Rolls Royce, Land Rover, and other fine motorcars in Springfield, MA  Find him online at www.robisonservice.com or on the phone at 413-785-1665





Jumat, 23 Mei 2014

20% Off Military Discount on Auto Repair & Service

20% Off Parts & Labor to
     ALL Veterans and Active Duty Military


Mastermind Enterprises Auto Repair Shop in Denver says 
"Thank you for your military service" with a 20% Off Parts AND Labor Military Discount for all your auto repair and service needs for the entire week of Memorial Day - May 26th - May 30th, 2014. 

Our family members have been serving our country in the military since 1914 and we our honoring all others who have served our country, too.


 If you would like to secure this special military discount for an auto service or repair you will be needing in the near future, put a deposit down and we will honor this discount through August 31st, 2014. Our regular military discount at our auto repair shop is 10% Off Labor all year long.

Find more great military discounts for Memorial Day at Military.com.

No coupon needed, only show proof of military service. 
(Active, Retired & Reservist)

Take advantage of this special military discount!
Call Mastermind today at 303-297-2886 or email us anytime.
Thank you for your business!
Happy Memorial Day 
from our family to yours!

Kamis, 15 Mei 2014

Franchisee Spotlight: Brad McBride and Jim Greenslade

Franchisee Spotlight: Brad McBride and Jim Greenslade

Brad McBride, 51, recently resigned from his job to pursue an opportunity proposed by his father-in-
law, Jim Greenslade, 76. McBride will be combining his 35-plus years of experience in the automotive industry with Greenslade’s business-savvy to build a family business that they plan to pass on to future 
generations. 

McBride, who will be in charge of the daily operations, was born and raised in Orange County, Calif. and has been working in the auto industry since high school. During his schooling years, McBride worked at several gas stations and tire facilities performing various auto service tasks. He then went on to become a mechanic for 18 years, 15 of which he was a service manager at Good Year. In 1993, McBride was paralyzed for six months, which led to a hiatus from work and 1.5 years of college classes. Once ready to return to the workforce, McBride ran the service department of a Toyota dealership for six years before being offered a position in sales. Prior to joining Greenslade, McBride spent the past 7.5 years in sales at a Lexus dealership.

Greenslade also joins Honest-1 with experience as a mechanic, but of a different type of vehicle. The New York-raised businessman has always been interested in airplanes, and attended a trade high school for aeronautics. Upon graduation, he worked for the U.S. Air Force as an airplane mechanic for four years before spending a year with Delta Airlines. Greenslade was then hired as an airline mechanic for 

Garrett Aviation on Long Island, where he worked his way up to become the Executive Vice President of the corporation and, finally, owner. After his wife passed away several years ago, Greenslade sold the business and went into retirement. During his time off, Greenslade, a man who never rests, continued to consider business opportunities. With the hope of establishing a business that will provide financial security for his daughter’s family, he approached McBride with the idea of opening an auto-care facility together. 

Why did you choose an opportunity with Honest-1

We had been looking at Midas but were referred to Honest-1 by someone, and decided to look into it. After some research, we became interested in the eco-friendly service end of it, and that it catered to women. The more we learned, the more we liked. 

What is your end goal with Honest-1 Auto Care?

My son is studying automotives in college and works at a tire facility; he will come and work with us at Honest-1 once we open. My daughter is currently studying for her Master’s and has a degree in early childhood development; she will help me with the social media and computer-side of the business. I hope to have my kids take over the business one day. 

Kamis, 08 Mei 2014

The Road to Success

The world's greatest icons have experienced more failures than most people. Success and failure are often seen as black and white. If being successful is seen as good, then failing is seen as bad. We become so focused on trying not to fail, so we avoid taking any risks. We hold ourselves back from living life to the fullest, from learning about life and like it or not, from exposure to opportunities for success.


It's easy to get disappointed when pursuing your dreams. Just keep going after your dreams because no matter how many times you fail, you will be advancing beyond the others who are simply doing nothing.

Our Story – We started our auto repair shop in Denver because Norm had "failed" at finding a good job as a mechanic with an honest auto repair shop. His last job before starting his own company was at a Honda specialty shop in Golden, CO. Norm questioned the owner of the shop after being asked to perform repairs on a car that were not needed. He was fired on the spot. The owner threatened Norm with a lawsuit if he talked to a single customer before he walked out the door. This was the first time he had ever been fired for his entire professional career. It was also the last time he would work for someone else in the automotive industry. Norm came home, talked to his wife, Heidi, and they decided to change their future. He turned his failure into the success of owning his own auto repair shop with only $100, a desire to treat his auto repair customers the best and a family that stood behind him. The rest is history on how we became Denver's Top Rated Auto Repair Shop for Quality and Honesty! Our recipe for success is simple - Treat others how you would like to be treated!

Famous people who were successful through failure

Johnny Depp – He was first a telephone marketer who sold ballpoint pens, BUT he never made a single sale. His friend Nicolas Cage encouraged Depp to try acting.

Michael Jordan – He was cut from his high school basketball team. This is what Michael had to say about his failures - “I have missed more than 9,000 shots in my career. I have lost almost 300 games. On 26 occasions I have been entrusted to take the game winning shot, and I missed. I have failed over and over and over again in my life. And that is why I succeed.” 

JK Rowling – Before her success with Harry Potter books, she was a divorced mother on welfare who wrote a novel in her free time all while going to school. This is what Rowling had to say about failure in her life - “Rock bottom became a solid foundation on which I rebuilt my life.”

The Beatles – Decca Records, a popular British record label said about The Beatles - “We don’t like their sound, and guitar music is on the way out.” This was based on the notion that they believed four-piece guitar groups were finished. 

Thomas Edison – He wrote this quote during his many attempts to create the light-bulb - “I have not failed. I’ve just found 10,000 ways that won’t work.” 


Babe Ruth – Held the record for being struck out 1,330 times in addition to setting the record for home runs. Babe said -“Every strike brings me closer to the next home run.” 

Steve Jobs – Fired from the very company he created. “Sometimes life hits you in the head with a brick. Don’t lose faith. I’m convinced that the only thing that kept me going was that I loved what I did.”

You – Do you know someone whose failures didn’t stop them, no matter what happened? Share your story (or theirs) by commenting below.


Remember these quotes while you concentrate on your dreams.

"Never regret. If it's good, it's wonderful. If it's bad, it's experience." 
~ Victoria Holt

"Courage is being scared to death, but saddling up anyway."
~ John Wayne

"Whether you think you can or think you can't...you're right." 
~ Henry Ford

“Only those who dare to fail greatly can ever achieve greatly.” 
~ R. F. Kennedy


Here's to your success in life!

Selasa, 06 Mei 2014

HOW DO I KNOW WHEN MY ALTERNATOR OR BATTERY GOES BAD?



The Alternator

Here are some symptoms to look for that are grouped together. Of course there is a warning light that will be displayed once an alternator goes out; however, be in touch with your senses to find the problem before they get worse:

OLD               NEW



  • Use Your Eyes: Usually when our customers complain of an alternator issue it just takes a quick look to find a belt missing, hanging off the engine block or so loose it's flapping around the engine compartment. A quick visual check of the belt for cracking, excessive wear marks and other visual related problems can give you some idea of what may be the problem. Also, the drive belt must have the proper tension to run the alternator correctly; too much tension is just as bad as not enough. A quick check of the belt tension is usually enough to determine if a problem exists.

  • Use Your Ears: We also see our customers complain about hearing a "growling" or "whining" noise before an alternator gives out. The alternator is driven by either an accessory belt or a serpentine belt in conjunction with the crankshaft pulley. The alternator pulley typically spins about two or three times faster than the crankshaft pulley to produce the power necessary at lower engine speeds, such as at idle. If the pulley is not in correct alignment with the belt, if it's canted on the shaft or if the bearings and bushing are worn out, the growling or whining noise will let you know there's a problem.

  • Use Your Nose: The smell of burning rubber or hot alternator wires will often accompany alternator failure. A pulley that isn't in alignment or not turning freely will cause more friction on the belt, which creates heat and then the smell of burning rubber. The hot alternator wire scent can be caused by an overheated alternator, so keep your nose in tune with your vehicle.

The Battery 

While not technically an alternator problem, a car that won't start is a definitive notice from your car that there's a problem in the starting system. When the key is turned, you'll hear a tell-tale clicking of relays ticking over but nothing else happens. After a time, even that noise stops. The immediate problem is usually a dead battery; but the question a driver should ask is, "Why is it dead?"

 


When an alternator begins to fail, or fails outright, the car's battery begins to take up the slack rather than acting as a capacitor for the system by receiving a constant infusion of electrical power from the alternator. However, even the best car battery will run down eventually leaving a driver stranded in the driveway or worse, on the side of the road. Car batteries are not designed for long-term power use. They're average life is between 5-7 years and they are designed to provide the vehicle with enough electrical oomph to start by juicing the starter motor with a surge of power and getting the whole works spinning.
Diagnosing a dead battery versus a dead alternator is relatively easy. Simply jump-start the car and then remove the cables as quickly as possible. Then wait. If the alternator is failing to charge the system, the car will soon die again and the problem has been pinpointed. If the car runs and continues to run, then it's likely the problem is with the battery. Caution should be used, however, as a dying battery can only receive a charge for so long and may go completely dead at a later point despite the best efforts of the alternator. 
We can test your battery at Rick's Complete Automotive (707)887-2281 and see if your charging system is up to par.

127 Customer Testimonials & Counting!



"Great place! I had an old car that started acting weird after the Colorado flood. When I took my car in, Heidi and Norm were awesome...Thanks for the wonderful experience, and I will be back for all of my car care needs. You're Awesome!" ~ Mary Liekhus

"...They were keen in locating the problem and gave us a good price for fixing it. This is a family owned business and you can certainly notice that because they care about how they perform their work and how they treat their clients. I will definitely recommend them!"~ Carlos Díaz

We are grateful to each of our awesome customers all across the Denver, Colorado metro area from Denver to Ft. Collins to Vail to Colorado Springs and Wyoming. Thank you for your continued support of our family auto repair shop in Denver! It's good friends and customers like you that help make our work enjoyable! We appreciate your automotive business!

Call us today for help with your car care needs - 
303-297-2886.

Kamis, 01 Mei 2014

Honest-1 Auto Care on KLAY-AM

Honest-1 Auto Care on KLAY-AM

Honest-1 Auto Care was recently featured on KLAY-AM with Ty Ray and Honest-1 Auto Care Owner, Mike Baker in Tacoma, Washington. 

Ty Ray opens the segment elaborating on the 50th anniversary of the Mustang and transitions into National Car Care Month. He introduces Mike Baker to offer tips about preparing your car from the winter season for the long spring trips ahead. Mike offers ways to check different fluids, tire pressure and how if certain problems are taken care of, how this could damage your car.   Ty Ray mentions that these tips from Honest-1 can save listeners thousands of dollars and applauds Honest-1 Auto Care for transitioning with the weather from coast to coast. Around 7 mins and 30 seconds Ty Ray asks Mike about Honest-1 Auto Care, Mike mentions how the Bakers brought Honest-1 to Washington state and there is an Honest-1 coming to the Vancouver area in the next few months. Mike then goes into detail how the cleanliness and inviting atmosphere is what inspired Debbie and Mike to go into business with Honest-1. He also mentions how wanted a place where they trusted their 3 daughters to go to.  The final tip Mike gave was to make sure any damaged belts in your car should be taken care of immediately.

Way to go Mike Baker and the rest of the Honest-1 Auto Care team!